Privacy

Collected Information and the Rationale behind it:

Registration, Download and Purchase:

In order to access certain areas of the website (especially downloading or purchasing), you will initially be asked to complete a form to either download a free trial version of the software, or to form an account prior to purchasing any of the products on our site.

Registration:

During the process of registration, you may be requested to provide your contact information such as your name, postal address, email address, payment information and to select a password for your account formed. Your email address will be used for your username if and when requested to sign in or activate the software. We email all of our newly registered visitors and clients a welcoming email. This is done in order to verify their password and username. It’s very important that when you submit you email address, make sure that it is an active and working one. This is going to be the email address where you will receive email notifications from us containing your download links, purchase confirmation, activation keys, support, product notices and any relevant updates regarding any transactions executed by you.

Download:

When downloading a free trial version from one of the software programs or any full version software, you will be asked for your contact information such as your email address. You will receive email messages from us related to this transaction. The email subjects may include download links, activation keys, support notices and upgrades for the software full version and updates as well.

To further elaborate, in addition we also collect technical information about your computer in order to carry out the software Service. This includes your IP Address, browser type, Operating system version, GUID Identification and Customer Configuration as well. Your technical information is associated with your personal account. This information is used to comprehend the proper configuration for your computer, what your actual configuration contains, in order to carry out the functions of the Service that you have selected. Please make note that we do not make copies of your program or data files on your computer to perform the Service.

Why is Your Personal Information being collected by us? we have listed the reasons as to why we collect your personal information:

  • To perform archive and restoration activities requested by you
  • To conduct repairs and maintenance on your computer when requested by you
  • Scientific research and improvement of the Service
  • To send you technical or service-related communications
  • To notify you of our new services or changes to our existing products
  • Personalization of the user's experience of the software
  • To enforce the Terms of Service
  • Newsletter subscriptions

Purchase:

When purchasing one of our products, we will ask you for your contact details and billing & shipping information. This data will be used for the processing of the order, getting the payment through the credit card verification process and to ship the item(s) you have selected and purchased. If there is a problem with the order, one of our representatives may contact you by email or phone in order to clarify. Remember that the confirmation email of each purchase and transaction is sent to the address you gave us, so make sure it is the right one.

Collected Information – What we do with it

Subscribe to our Website News and Special Offers:

When submitting your email address, you are given the opportunity to "opt-in" to the "System Optimizer" newsletter. By opting to receive these notifications from us, we will send you regular emails containing relevant product and service information such as new product release, updates and upgrades information, and any special offers that we think may be relevant to you.

Unsubscribe to the Newsletter:

If you wish to opt-out from these communications, please follow the "unsubscribe link" contained in the emails, or you may just Send an Email with your request to be removed from our mailing list. When you officially “unsubscribe” through our links or site we commit to remove the email address from our mailing lists. This will usually take place prior to the next mailing. From that point you will no longer receive our newsletters or special offers. (Please take note that if you have purchased software or downloaded a free trial version in the past or if you decide to purchase or download a trial version again after you have already unsubscribed from our mailings, we may still send you service emails strictly related to these transactions. The emails may include notifications such as product notices, order confirmations expiry notifications, security alerts or compatibility notifications).

No sharing of information:

"System Optimizer" Software is the sole owner of information collected on this website. We are strictly against selling, disclosing, or renting the information collected here within this site to any third parties except if required to by contract or through a legal proceeding or law.

When visiting other websites:

Our website may contain links to other websites which are outside of our control and are not covered by this Privacy Policy terms mentioned on this site i.e. only applicable to pcrepairlabs.com. If you access other website using the links provided, the operators of these sites may collect information from you which will be used by them in accordance to their privacy policy, which in many cases may differ from ours.

Cookies for statistical and analytical purposes:

We use cookies here at the pcrepairlabs.com website. Cookies are small fragments of information sent by a web server to a web browser, which enables the server to collect information from the browser. The pcrepairlabs.com website does not collect any personal information from cookies. The cookies are used to make the login process easier for our users, allowing the website to track which products you have added to your basket and your preferred country, language and currency, enabling to track broad user movements for statistical purposes.

Correct or Update your personal information:

We provide a way to correct or update the user's personal data from our records when and if needed.

A delay of a few weeks applies to corrections and updates of personal information as "System Optimizer" attempts to verify the identity of a user requesting such changes to their information before they are made.

To correct or update personal information, simply just Send an Email to our Customer Service Department and we shall assist in remedying the situation. (If you no longer wish to be on our mailing list, see our opt-out process described above).

Access your personal data:

You have a right to access the personal data that is held about you. To obtain a copy of the personal information "System Optimizer" holds about you, please Send an Email to our Customer Service Department and in the title copy paste this: "Obtain a copy of my personal information"

Notification of changes:

You will always be warned should we modify this Privacy Policy so that you can continue to be confident about your privacy. This Privacy Policy was last updated on March 9th, 2011. When we update or change our Privacy Policy, we will post a message on our homepage to that effect with a link to the revised Policy. You will always be aware of what information we collect, how we use it, and under which circumstances we may disclose it.

Got Questions? Contact Us!

If there are any questions regarding this privacy policy or if you believe that this website is not following its stated privacy policy, please contact us through our Contact Us page.

Thank you

Newsletter subscription successfull.